FAQ

Short answer: Campaigns are created and activated directly inside the Fundlet app.

Details:

A Fundlet campaign works much like a Shopify page or product. To launch one:

• Go to Campaign List
• Click Add a Campaign
• Configure campaign details (name, description, images, goals, payouts)
• Click Activate

Once activated, the campaign is immediately live and ready to accept orders.

📺 Watch:

• Create Your First Campaign (Part 1)
• End-to-End Walkthrough

Short answer: Paid plans allow unlimited campaigns; the free plan allows up to 2 active campaigns.

Details:

• Paid plans: Unlimited active campaigns
• Free plan: 2 active campaigns

Inactive campaigns do not count toward your plan limits.

Short answer: Your campaign continues running and you’ll be prompted to upgrade.

Details:

• No active campaigns are paused
• No orders are lost
• You can upgrade at any time to continue tracking new orders

This ensures fundraisers are never disrupted mid-campaign.

Short answer: Yes—Fundlet is designed to integrate seamlessly with your existing Shopify store.

Details:

You can use Fundlet with:

• Existing product pages
• Shopify collection pages
• Embedded widgets
• Redirects from older pages to campaign pages

This allows you to launch fundraisers without restructuring your store.

📺 Watch:

• Setup Your Storefront (Part 2)
• Use Existing Product Page
• Display Fundraiser on Collection Page

Short answer: Fundlet displays variant-level images, not just main product images.

Details:

If images are missing:

• Ensure images are assigned to each product variant
• Not only the main product gallery

This is common with sizing charts, colors, or style-specific imagery.

📺 Watch:

• Setup Your Storefront (Part 2)

Short answer: Shopify renamed Customize to Edit Theme.

Details:

The functionality is the same—the label was updated by Shopify.

📺 Watch:

• Create Custom Theme Templates

Short answer: The End-to-End Walkthrough covers everything from setup to reporting.

Details:

This video walks through:

• Campaign creation
• Storefront setup
• Sales tracking
• Reporting and exports

📺 Watch:

• End-to-End Walkthrough

Short answer: Fundlet uses Shopify discount codes to track sales.

Details:

This approach allows:

• Tracking across your entire store
• Compatibility with Shopify reporting
• Use on product pages, collections, and carts

📺 Watch:

• Sales Walkthrough (Part 3)
• Use Discount Codes

Short answer: Enable discount stacking or exclude fundraiser products from automatic discounts.

Details:

You can:

• Enable discount stacking on both discounts
• Use unlisted fundraiser products to avoid conflicts

📺 Watch:

• Use Discount Codes
• Use Unlisted Shopify Products

Short answer: Yes, orders can be retroactively added to a campaign.

Details:

This is useful when:

• A discount code wasn’t applied
• A participant wasn’t properly attributed
• An order needs correction

📺 Watch:

• Add an Existing Order to a Campaign

Short answer: Enable Reload page on Add to Cart?

Details:

This:

• Ensures items appear correctly in the cart
• Prevents sync issues with modals
• Often improves conversion rates

📺 Watch:

• Setup Your Storefront (Part 2)

Short answer: Fundlet tracks sales at both the organization level and the individual participant level.

Details:

• Organization level – Tracks total fundraiser performance
• Individual participant level – Tracks sales using unique referral links

Each participant:

• Has a unique referral link
• Is automatically tagged on orders
• Appears in exportable reports

📺 Watch:

• Onboard Participants

Short answer: Fundlet works best for groups with 5–25 participants.

Details:

This range provides:

• Clear accountability
• Simple reporting
• Strong participant engagement

Short answer: Yes, Fundlet includes participant self-onboarding tools.

Details:

Participants can:

• Add their name, photo, and email
• Receive a shareable referral link
• Be automatically tracked in reports

📺 Watch:

• Onboard Participants
• Share Campaign Dashboard

Short answer: Yes, payouts can be customized per product and scaled using tiers.

Details:

You can:

• Assign different payouts per product
• Increase payouts as revenue grows
• Reward high-performing fundraisers

📺 Watch:

• Create Custom Payouts
• Implement Payout Tiers

Short answer: Shopify processes the orders, and payouts are handled directly by your shop.

Details:

Fundlet does not move money or take control of payments.

• Orders are placed and paid for through Shopify as normal
• Funds are deposited into your existing Shopify payment account
• You control how and when funds are distributed to organizers or participants

Fundlet focuses on tracking, reporting, and payout calculations, while payment distribution remains fully in your control.